Privacy Policy
Last updated: 15th March 2025
At Xorilex, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our physics-based 3D game design education programmes.
We're based in the United Kingdom and comply with UK data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018. If something here doesn't make sense, just get in touch.
Information We Collect
Information You Give Us Directly
When you enrol in our programmes or contact us, we collect details you provide yourself. This typically includes:
- Your name, email address, and phone number
- Postal address for any physical materials we send
- Educational background and experience level
- Payment information when you enrol in courses
- Questions or feedback you share with us
Information We Collect Automatically
Our website picks up certain technical details when you visit. Nothing unusual—just standard web activity:
- Your IP address and general location (city level, not your exact address)
- Browser type and device information
- Pages you visit and how long you spend on them
- Links you click and files you download
- Referring website if you came from somewhere else
Course Activity Data
If you're enrolled in one of our learning programmes, we track your progress to help you get the most from the course. This includes assignment submissions, quiz results, forum participation, and project work. We use this to provide feedback and improve our teaching.
How We Use Your Information
Educational Purposes
Most of what we collect helps us deliver quality education. We use your data to enrol you in courses, track your progress, provide feedback on your work, and issue certificates when you complete programmes.
Beyond the core education stuff, here's what else we do with your information:
- Send course updates, schedule changes, and important announcements
- Respond to questions you ask us
- Process payments and send receipts
- Improve our website and course materials based on how people use them
- Occasionally let you know about new courses or programmes that might interest you
- Comply with legal requirements and protect against misuse of our services
We don't sell your data to third parties. We're not in that business. Your information stays with us unless you ask us to delete it or we need to share it for one of the specific reasons listed in the next section.
When We Share Your Information
We keep your data pretty close to the chest, but there are a few situations where we need to share it:
| Who We Share With | Why We Share It |
|---|---|
| Payment processors | To handle course enrolment payments securely |
| Email service providers | To send you course materials and updates |
| Web hosting services | To keep our website and course platform running |
| Teaching assistants and tutors | To provide you with feedback and support during courses |
| Legal authorities | If required by law or to protect our legal rights |
All these third parties are bound by contracts that require them to protect your data and use it only for the purposes we specify. We don't just hand over your information to anyone who asks nicely.
Your Rights and Choices
UK data protection law gives you several rights over your personal information. These aren't just theoretical—you can actually exercise them.
Access Your Data
You can request a copy of all the personal information we hold about you. We'll send it within one month.
Correct Mistakes
If something we have on file is wrong, let us know and we'll fix it straightaway.
Delete Your Data
You can ask us to delete your information, though we might need to keep some records for legal reasons.
Object to Processing
You can object to certain ways we use your data, particularly for marketing purposes.
Restrict Processing
Ask us to temporarily stop using your data while we resolve any disputes or concerns.
Data Portability
Get your data in a format you can transfer to another service provider.
To exercise any of these rights, email us at [email protected]. We'll respond within a month. If you're unhappy with how we handle your request, you can complain to the Information Commissioner's Office, the UK's data protection authority.
How We Protect Your Information
Security matters to us. We use industry-standard measures to protect your data from unauthorised access, alteration, or destruction:
- Encryption for data transmission and storage of sensitive information
- Regular security assessments and updates to our systems
- Restricted access to personal data—only staff who need it for their work can see it
- Secure password requirements and authentication measures
- Regular backups to prevent data loss
That said, no system is completely bulletproof. While we do everything reasonable to protect your information, we can't guarantee absolute security. If we discover a breach that affects your data, we'll let you know promptly and take steps to minimise any harm.
How Long We Keep Your Data
We don't keep your information forever. Here's how long we typically retain different types of data:
Active Students
While you're enrolled in our programmes, we keep all your course data and personal information. You need it to access materials and track your progress.
After Course Completion
We keep your enrolment records and certificates for seven years after you finish. This lets us verify your qualifications if you need proof later on.
Marketing Contacts
If you've signed up for updates but haven't enrolled, we'll keep your details for three years. After that, we'll delete them unless you've stayed engaged with our content.
You can ask us to delete your data earlier than these periods. We'll honour that request unless we have a legal reason to keep the information—like for tax purposes or if there's an ongoing dispute.
Cookies and Tracking
Our website uses cookies. These are small files stored on your device that help the site work properly and give us analytics about how people use it.
Types of Cookies We Use
- Essential cookies: Required for the website to function. These handle things like your login session and course access.
- Analytics cookies: Help us understand which pages people visit and how they navigate the site. We use this to improve the user experience.
- Preference cookies: Remember your settings and choices so you don't have to re-enter them each visit.
You can disable cookies in your browser settings, though this might affect how some features work. Most browsers let you block third-party cookies while allowing first-party ones from our site.
Third-Party Links
Our course materials sometimes include links to external resources—game development tools, physics simulation software, industry articles, and such. We don't control these other websites and aren't responsible for their privacy practices.
When you click a link that takes you away from xorilex.com, you're subject to that site's privacy policy, not ours. We recommend reading their policies if you're concerned about how they handle data.
International Data Transfers
Our primary operations are in the United Kingdom, but some of our service providers operate servers outside the UK. When we transfer data internationally, we ensure adequate protections are in place through:
- Standard contractual clauses approved by UK authorities
- Adequacy decisions where the destination country has been deemed to have strong data protection laws
- Additional security measures as needed
If you're accessing our services from outside the UK, your data will be transferred to and processed in the UK where our operations are based.
Changes to This Policy
We review this privacy policy regularly and update it when needed. The date at the top tells you when we last made changes. If we make significant alterations that affect how we handle your data, we'll email active students and post a notice on our website.
Your continued use of our services after we update this policy means you accept the changes. If you disagree with the new terms, you can close your account and request deletion of your data.
Questions About Privacy?
If you have questions about this policy or how we handle your data, we're happy to talk.
Xorilex
21st Century Leisure
11 Davenport St, Middleport
Stoke-on-Trent ST6 4LJ
United Kingdom
Email: [email protected]
Phone: +44 151 531
9955